'Performance' Success Modules
 Is
every aspect of your on-line sales process flawless? Are you
confident that your website is accessible 24/7/365 and that
everyone can view it optimally? Strive for excellence in every
detail of your on-line business and learn how to keep on improving.
Modules in this section:
1. Testing
Your Website's Sales Process
2. Testing
Your Website's Technical Performance
 Testing
Your Website's Sales Process
If you have a website then you have a sales process. Even
if you do not sell products or services using a shopping cart,
your goal may be to collect leads or to enhance your credibility.
Whatever your objective, we evaluate the path through which
a visitor is expected to follow, identifying areas where this
can be improved and offering creative and technical solutions
that you can implement.
We will cover:
- usability and 'friendliness' of your website navigation
and functionality
- analysis of the 'logical flow' of your sales process from
a visitor perspective
- payment methods, payment gateway, currency options
- secure server, privacy and security issues
You will receive:
- a PDF report detailing our findings and suggesting steps
that you may take to improve performance, including:
- any data gathered to support or validate the above
- annotated graphic views of your website's key pages
to communicate problems found and to convey our ideas
for what improvements can be made.
- x1 45 minute telephone e-Mentoring follow-up session to
supplement the information provided in the report.
COST: £300.00
($US 541.00 / €444.00)
(Item no. PE001)
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Testing
Your Website's Technical Performance
This module involves rigorously testing the technical aspects
of your on-line business, including server performance, browser
compatibility, web page coding and download times.
We will:
- assess if your current server and platform technology
is appropriate for your business. We also examine your server
logs to identify what errors and problems tend to occur
on your website. If errors are found we will itemise these
and suggest steps for fixing them.
- test your website on Windows and Mac operating systems
and on the top 5 browsers.
- test your site on a variety of screen resolutions.
- check for problems with any requirement for plug-ins such
as Flash, audio files, etc.
- check the speed of download of your web pages and identify
problem areas and recommended steps to improve this.
- assess the problems of any shared web hosting and I.P.
sharing and issues such as domain forwarding and domain
mapping.
- examine the routines you have in place for dealing with
various errors and unforeseen events.
- check all links on your site
- set up a free service for monitoring your web server every
10 minutes, 24/7/365 with alerts sent to your e-mail box
or even to your mobile phone (or your web host company's!).
You will receive:
- an annotated PDF report detailing our findings and suggesting
steps that you may take to improve performance, including:
- any data gathered to support or validate the above
- annotated graphic views of your website's key pages
to communicate problems found with browser compatibility
- full links report showing any problems
- x2 45 minute telephone e-Mentoring follow-up session to
supplement the information provided in the report.
COST: £450.00
($US 812.00 / €666.00)
(Item no. PE002)
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